WordPress Support Plans

We take care of it so you don’t have to.

Our WordPress Plans handle all maintenance updates for your theme and plugins including ongoing support for changes to your website and so much more.

WP Support plan Includes

Daily security monitoring and management of your website.

Up to 3 hours of Website Edits per month

  • Weekly reports
  • Weekly theme & plugin updates
  • 24/7 Uptime monitoring
  • Daily Cloud backups
  • Support for WP & Plugins
  • Support for hosting and domains
  • Google Analytics Integration
  • Security & Premium Plugins
  • Speed Optimization

*Prices and plans subject to change.

Support Plan FAQ

How do I know if this is what I need?

If you are not sure how your website was built and what plan you need please schedule a call.

What are covered as minor website edits?

Minor website edits include edits to the text content on any page, edits to headers or footers, editing links on menu navigation, changing plugin settings, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts.

Website edits do not include any custom development, changes or additions as custom code, graphic design, creation of content or building anything new from scratch.

EXAMPLE 1

Included: You want a new blog post added to your website and you provide all text and images to be formatted to your blog on your website.
Not included: You have an idea and want your blog written, images researched and purchase then posted to your website.

EXAMPLE 2

Included: You want a new product/service added to your WooCommerce store and you send all images, text and required information to be added.
Not included: You want a custom checkout process created for your WooCommerce store.

EXAMPLE 3

Included: You want new plugin installed and set up with its basic functionality.
Not included: You want a plugin custom created or edited to do the functions you want it to do that are not built into it already.

EXAMPLE 4

Included: You want the text on your current About page replaced with text that you sent in an email.
Not included: You have an idea for your About page and want us to custom create it for you with content and images.

Custom work is available as a separate project.  If you are interested in working on a custom project, please schedule a call.

What are covered as a major website edit?

Major website edits include creating a new page, adding a new function to the website such as a mailing list sign up or free download, setting up a new offer page.

Website edits do not include any custom development, changes or additions to custom code, graphic design, or creation of content/text.

EXAMPLE 1

Included: You want a new page  added to your website and you provide all text and images to be formatted to your website.
Not included: You have an idea and want it written, images researched and purchase then posted to your website.

EXAMPLE 2

Included: You want a new mailing list sign up added to your About page.  You want us to setup your newsletter platform to accept the email and send an auto response with a free download. You provide all content, download, logins for platform.
Not included: You have an idea for your About page to have a sign up for a free download and want us to create it all for you.

Custom work is available as a separate project.  If you are interested in working on a custom project, please schedule a call.

Do you handle hosting websites?

At this time, we do not offer web hosting but we do help you with your hosting provider.  If you are looking for a web host, here are a few companies to check out:

BlueHost
GoDaddy

Ready to make a change from your hosting provider? We can help you move your website to a different host.  Please schedule a call or send an email to discuss your needs.

Do your support services involve troubleshooting directly with plugin, theme and hosting companies?

Yes! We fully manage WordPress websites. If problems occur from updates we will reach out to the providers and help get your site back up and running.

Do you offer more services?

Yes we do!  If you want to add services to your monthly plan please schedule a call.